We want you to be happy with any bear you buy from us and we're confident you will be. That's the reason we display individual pictures of each bear, so you see a picture of the actual bear offered for sale. We are very happy to provide you with the following guarantee:

You can order a bear from Janet's Bears safe in the knowledge that if you don't like it for any reason you can return it. As long as it is returned within seven days of receipt, in it's original condition you will be sent a full refund minus the cost of postage, packing and insurance.